Independent support worker admin
Independent Support Worker Admin Guide
Being a good support worker is only part of working independently. You also have to manage invoices, records, agreements, travel, cancellations and the everyday admin behind the work.
Shifts Primed gives independent NDIS support workers practical tools and plain English guidance to make that side of the work easier to manage.
Ready. Organised. In control.
GET THE FREE ADMIN CHECKLIST →NDIS Invoice Checklist
A practical final review before you press send.
Read the guide →Invoice Queried or Returned?
Work through the likely problem areas before resending.
Read the guide →Support Worker Hours Calculator
Convert hours and minutes into decimal hours for invoicing.
Read the guide →Independent Support Worker Invoicing
A plain-English invoicing workflow for sole traders.
Read the guide →Common NDIS Invoice Mistakes
Check details, hours, rates, extras and recipients.
Read the guide →NDIS Invoice Checker Guide
Understand the five areas the Shifts Primed checker covers.
Read the guide →Provider Travel vs Activity Based Transport
Separate travel to deliver support from participant transport.
Read the guide →NDIS Cancellation Rules
Check agreements, notice, records and current rules before invoicing.
Read the guide →Support Worker Progress Notes
Write clear records that reflect the support actually delivered.
Read the guide →Service Agreements
Clarify supports, rates, travel, cancellations and invoicing before the first shift.
Read the guide →Secure Admin System
Organise participant records, invoices and business admin in one secure system.
Read the guide →Record Keeping
Understand the records that sit behind support delivery and invoicing.
Read the guide →Free
Admin Checklist
See what you already have organised and what still needs attention.
Get the free checklist →Paid
Business & Admin Pack
Practical forms and templates for organising the paperwork behind your work.
See the Business & Admin Pack →Guide
How to Become an Independent Support Worker
A practical guide to the business side of working independently.
View the guide →Before you send
Good support deserves good admin behind it.
You do not need a complicated system. You need a system you can actually use. Start free, get organised and check before you send.
USE THE INVOICE CHECKER →